Privacy Policy

Last updated: 19 October 2026

SmmPanel.co ("SmmPanel.co", "we", "us", or "our"), operated by SV MEDIA SOLUTIONS FZ LLC (FOB50300 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using smmpanel.co (the "Service"), you agree to the practices described here.

1. Information We Collect

Information you give us

• Account data: username, email address, and password (passwords are stored only as a salted cryptographic hash — never in plain text).
• Order data: the links, usernames, quantities, and services you order.
• Payment data: when you add funds, your payment is processed by third-party payment providers. We receive a transaction reference and status — we do not store your full card number or banking credentials on our servers.
• Support data: messages, attachments, and contact details you send through tickets or chat.

Information we collect automatically

• Usage & device data: IP address, browser type, pages visited, and timestamps, used for security, fraud prevention, and improving the Service.
• Cookies & local storage: used to keep you signed in, remember preferences, and measure traffic. See "Cookies" below.

2. How We Use Your Information

We use your information to:

• create and manage your account and process your orders;
• process payments and maintain your balance and order history;
• provide customer support and respond to your requests;
• detect, prevent, and investigate fraud, abuse, and security incidents;
• comply with legal obligations; and
• improve and operate the Service.

We do not sell your personal information.

3. Sharing Your Information

We share information only as needed to run the Service:

• Payment providers — to process deposits and verify payments.
• Service/API providers — the quantities and target links required to fulfil your orders.
• Analytics & email providers — to understand traffic and send transactional emails.
• Legal — where required by law, or to protect our rights, users, or the public.

Each provider receives only the data necessary for its function.

4. Cookies

We use essential cookies (to keep you logged in and secure) and analytics cookies (to measure usage). You can block or delete cookies in your browser settings; disabling essential cookies may break sign-in and checkout.

5. Data Retention

We keep account, order, and transaction records for as long as your account is active and as required for legal, accounting, and fraud-prevention purposes. You may request deletion of your account (see "Your Rights").

6. Security

We protect your data with encryption in transit (HTTPS), hashed passwords, access controls, and monitoring. No method of transmission or storage is 100% secure, but we work to protect your information and review our practices regularly.

7. Your Rights

Depending on your location (including under the EU/UK GDPR, California CCPA, and the UAE PDPL), you may have the right to:

• access the personal data we hold about you;
• correct inaccurate data;
• request deletion of your data;
• object to or restrict certain processing; and
• request a copy of your data in a portable format.

To exercise any of these rights, contact us at the address below. We will respond within the timeframe required by applicable law.

8. Children

The Service is not intended for anyone under 18 (or the age of majority in your jurisdiction). We do not knowingly collect data from children.

9. International Transfers

We operate from the United Arab Emirates and may process data on servers located in other countries. Where required, we use appropriate safeguards for international transfers.

10. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest version; material changes will be posted on this page.

11. Contact Us

SV MEDIA SOLUTIONS FZ LLC FOB50300 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates Email: smmpanel129@gmail.com WhatsApp: +62 853-6322-9189 · Telegram: @Yt_providet